We make every effort to ensure that product descriptions, images, and pricing displayed on our website are accurate and up to date. However, we do not warrant that product descriptions or other content are completely error-free.

Product colours may vary slightly from the photographs displayed on our website due to variations in monitor settings and screen calibration. If a product is found to differ significantly from its description, we will resolve the issue promptly in accordance with our Returns & Refund Policy.

All prices on our website are displayed in Australian Dollars (AUD) unless otherwise specified. Prices include GST where applicable. We reserve the right to change prices at any time without prior notice.

We accept all major credit and debit cards (Visa, Mastercard, American Express), PayPal, and Shop Pay. All transactions are processed securely through Shopify's payment infrastructure. Nurture Maternity does not store, process, or have access to your payment card details.

By placing an order with Nurture Maternity, you confirm that:

• You are at least 18 years of age, or have parental or guardian consent to make the purchase
• All information provided is accurate, current, and complete
• You have the legal right and authority to use the payment method provided

We reserve the right to refuse or cancel any order at our sole discretion, including in cases of suspected fraud, pricing errors, or stock unavailability. If your order is cancelled, you will be notified promptly and a full refund will be issued to your original payment method.

We offer free worldwide shipping on all orders, with estimated delivery times ranging from 7 to 20 business days depending on destination. Specific shipping details, including estimated delivery times by region and our policy on lost parcels, can be found on our Shipping Policy page.

Nurture Maternity is not responsible for delays caused by customs processing, postal services, or factors outside our control. We will always work with you to resolve any delivery issues.

We offer a 120-Day Happiness Guarantee on all products. Full details of our returns process, refund timeline, and how to start a return are available on our Returns & Refund Policy page.

Our products are designed for supervised, awake-time use only and are not intended for use as sleep surfaces. By purchasing and using our products, you acknowledge that you have read and agree to follow all safety guidelines provided with the product and available on our Safety Information page.

Nurture Maternity shall not be held liable for any injury, harm, or loss arising from misuse of our products or failure to follow the provided safety guidelines.

All content on this website — including but not limited to text, product descriptions, images, logos, brand assets, and graphic design elements — is the exclusive intellectual property of Nurture Maternity and is protected by copyright and trademark laws.

You may not reproduce, distribute, publish, modify, display, or otherwise use any of our content without our prior written consent. Unauthorised use may result in legal action.

To the fullest extent permitted by applicable law, Nurture Maternity and its directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from:

• Your use of, or inability to use, our website or products
• Any errors or omissions in website content
• Unauthorised access to your personal data
• Third-party conduct or content

Our total liability to you for any claim arising in connection with your use of our website or products shall not exceed the amount paid by you for the specific product giving rise to the claim.

These Terms of Service are governed by and construed in accordance with the laws of England and Wales, without regard to its conflict of law provisions. Any disputes arising from or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

If you have any questions about these Terms of Service, please contact us:

• Email: hello@nurture-maternity.com
• Address: 23 Thames Road, Barking, Greater London IG11 0HN, UK
• Response time: We aim to respond within 24–48 hours on business days.