Shipping Information
Shipping Information
Last Updated: January 2026
At Nurture Maternity, we offer FREE shipping on all orders worldwide. We want to get your order to you as quickly and safely as possible, so here's everything you need to know about our shipping process.
Order Processing Time
All orders are processed within 1-3 business days (Monday to Friday, excluding public holidays). You will receive an order confirmation email immediately after placing your order, followed by a shipping confirmation email with your tracking number once your order has been dispatched.
During busy periods such as sales, holidays, or promotional events, processing times may be slightly longer. We appreciate your patience during these times.
Estimated Delivery Times
Once your order has been dispatched, estimated delivery times are as follows:
United Kingdom: 7-14 business days Europe: 10-14 business days United States: 10-14 business days Canada: 10-14 business days Australia: 10-15 business days New Zealand: 10-15 business days Asia: 10-15 business days Rest of World: 14-21 business days
Please note that these are estimated delivery times and may vary depending on customs clearance, local carrier delays, and other factors beyond our control. During peak seasons such as Christmas, New Year, and major sales events, deliveries may take slightly longer than usual.
Order Tracking
Once your order has been dispatched, you will receive a shipping confirmation email containing your unique tracking number. You can track your order using the following links:
- 17TRACK: https://t.17track.net/en
- YunTrack: https://www.yuntrack.com/parcelTracking
Alternatively, visit our Track Your Order page directly on our website.
Please allow 24-72 hours after receiving your shipping confirmation for tracking information to become active in the system.
Shipping Carriers
We work with a variety of trusted international shipping carriers to ensure your order arrives safely. Depending on your location, your order may be delivered by local postal services or courier partners.
Customs and Import Duties
For international orders, your package may be subject to customs inspection and import duties or taxes imposed by your country. These charges are the responsibility of the recipient and are not included in our product prices or shipping costs. We recommend checking with your local customs office for more information on potential charges.
Incorrect Shipping Address
Please ensure your shipping address is correct and complete when placing your order. We are not responsible for orders shipped to incorrect addresses provided by the customer. If you notice an error after placing your order, please contact us immediately at hello@nurture-maternity.com and we will do our best to update the address before dispatch.
Undelivered or Lost Packages
If your order has not arrived within the estimated delivery timeframe, please contact us at hello@nurture-maternity.com with your order number. We will investigate with the carrier and work with you to find a solution, whether that means locating your package or arranging a replacement.
Contact Us
If you have any questions about shipping or your order, please don't hesitate to contact us:
Email: hello@nurture-maternity.com Website: https://nurture-maternity.com
We aim to respond to all enquiries within 24-48 hours during business days.